Tag Archives: Dispatch Center

New faces, old problems in frontier emergency response

If your car drives off the road, your house catches fire, or your ex is pounding too loudly on your door in Wheeler County, know this: It’s likely to be a long time before help arrives. Currently, a four-person sheriff’s office patrols the rural county in north-central Oregon. Yet a system of volunteer firefighters and […]
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Dispatch move could be completed by January

IGC agrees to John Day’s terms for fire hall. The Intergovernmental Council that will take over operation of Grant County’s 911 dispatch service from the city of John Day expects to be running a dispatch center in the John Day Fire Hall by January 2019. Source: Dispatch move could be completed by January – Local […]
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Dispatch adds text option to 911 service

Will aid people with disabilities, or in dangerous situations. Starting this week, Umatilla County emergency services is only a text message away. In a joint press release, Umatilla County 911 Communication Center, Milton-Freewater Police Department Dispatch and John Day Emergency Communications Center announced that they were launching a “text to 911” service. Source: Dispatch adds […]
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‘Help is on the way’: The life of a dispatcher

Dispatchers go through months of training to take emergency calls. Caitlin Slette remembers one of her first calls as an emergency dispatcher. “On my second or third day working on my own, I got a call from someone way out in the county,” she said. “(He) said there was someone at his door who thought […]
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Our View: 911 measure well worth minimal cost – Opinion

Grant County is in danger of losing its 911 dispatch center, but residents can save it. Ballot measure 12-69 would create a temporary tax, providing funds to keep the local dispatch center open, that would cost taxpayers about $38 per year per $100,000 of assessed property value. If the measure fails, the local dispatch center […]
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Local dispatchers graduate training program

Dispatchers will now continue hands-on training. Four local people are newly qualified to serve as dispatchers after graduating from the Oregon Department of Public Safety Standards and Training’s basic telecommunications class. Source: Local dispatchers graduate training program – Local News – East Oregonian

John Day receives $2.25 million in state broadband, dispatch funding

Innovation Gateway determined a priority by Oregon Solutions survey. State legislators approved $2.25 million in funding for John Day earlier this month. John Day City Manager Nick Green said $1.82 million will go toward fiber optic broadband service, and $420,000 will go to help fund the local dispatch center. The broadband funding, requested by Sen. […]
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The voice on the line: 911 dispatchers stay calm when chaos strikes

We know them as 911 dispatchers. Professionally, they’re called public safety telecommunicators. Whatever title we use, for the past 28 years in Linn County, within the network of first responders, they have been the anonymous conveyors of information, and the coordinators of help. They are trained to remain calm in the chaos, handling 57,000 calls […]
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A new home for Central Oregon fire management

Central Oregon Interagency Dispatch Center opens in Redmond After years of coordinating Central Oregon’s forest fire response out of a cramped manufactured home in Prineville, officials with state and federal fire management agencies unveiled the new Central Oregon Interagency Dispatch Center in Redmond. Thursday morning in front of more than 100 people, leaders from the […]
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Recognizing dispatchers on National Public Safety Telecommunicators Week

First points of contact on 911 calls, dispatchers keep level heads in emergencies The voice you hear when you call 911 is going to pepper you with questions, but the most crucial one is simple: Where are you? “The most important thing for us to find out is where the person is,” said Eva Van […]
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